Stormwater fee credits · England
Thames Water Surface Water Drainage Rebate
Run by Thames Water Utilities Limited
- What you get
- Surface water drainage element removed from your wastewater charges, backdated up to six years
- Who qualifies
- Thames Water wastewater customers who are paying for surface water drainage but whose property is not connected to the public sewer for surface water.
- Where
- Thames Water wastewater customers in London and the Thames Valley.
- Status
- Open. Ongoing.
- Type of payment
- Fee credit
What you do
Show that rainwater from your roof, driveway and garden goes to a soakaway or stream instead of the public sewer, and claim a rebate of the surface water part of your wastewater charges.
Requirements
- Surface water must not drain to the public sewer (for example it goes to a soakaway or nearby stream)
- Your bill shows whether you are charged for surface water or already get a rebate
- Supporting documents are needed, such as new build plans or invoices for building work
How to apply
- 1Check where your gutters lead; a nearby manhole cover suggests a sewer connection
- 2Check your bill to see whether you are charged for surface water
- 3Gather supporting evidence
- 4Apply for a surface water drainage rebate through the Thames Water website
Sources
- https://www.thameswater.co.uk/help/account-and-billing/understand-your-bill/reduce-your-wastewater-bill/surface-water-drainage (official page)
- https://www.thameswater.co.uk/help/account-and-billing/understand-your-bill/apply-for-a-surface-water-drainage-rebate
Last checked October 22, 2026. See something out of date? Tell us.
Sow is not affiliated with any of these agencies or utilities. Amounts and rules change, often at the start of a fiscal year, so confirm the details on the official page before you start a project. How we research these programs
Free to cite
Quote it with credit and a link to this page. The amounts and rules come from Thames Water's official page, linked above, so check it before you publish.
Source: Sow, “Thames Water Surface Water Drainage Rebate,” Yard rebates directory, checked October 22, 2026, https://www.usesow.com/rebates/england/thames-water-surface-water-drainage-rebate
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