Irrigation upgrades · North Carolina

Charlotte Water Smart Irrigation Program

Run by Charlotte Water

OpenLast checked October 17, 2026
What you get
Irrigation water use capped at the Tier 3 rate (avoids Tier 4); dollar savings not published. Irrigation-meter connection fees can be spread over 12 monthly bill payments; capacity fees for residential split-service irrigation meters eliminated.
Who qualifies
Charlotte Water customers with a separate irrigation meter, a qualifying smart controller and a working backflow device.
Where
Charlotte Water customers with a separate irrigation meter, smart controller and backflow device.
Status
Open. Page lists no end date; page also shows Stage 2 mandatory water restrictions in effect, which may affect irrigation; enrollment open/closed not stated.
Type of payment
Bill credit
Official program page

What you do

Install a separate irrigation meter, a WaterSense smart irrigation controller and a tested backflow device, then enroll so irrigation use is billed no higher than the Tier 3 rate.

Requirements

  • Separate irrigation meter (single split service line or dedicated line)
  • Smart controller meeting EPA WaterSense (replacements after July 1 2013 must be WaterSense)
  • Backflow device fully functioning and tested annually
  • Recertify every year by submitting the application and annual backflow test

How to apply

  1. 1Download the Smart Irrigation Application and the Backflow Service Application from the program page
  2. 2Email to [email protected], fax 704-632-8351, or mail to City of Charlotte, Attn: E-Team, 10101 Claude Freeman Drive, Suite 250W, Charlotte, NC 28262
  3. 3After verification the new rate applies from the next monthly bill cycle

Timing and deadlines

Rate applies from the next monthly bill cycle after enrollment

Annual recertification

Sources

Last checked October 17, 2026. See something out of date? Tell us.

Sow is not affiliated with any of these agencies or utilities. Amounts and rules change, often at the start of a fiscal year, so confirm the details on the official page before you start a project. How we research these programs

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